This website is operated by CompanyFormation365 Limited ("we", "our", "us"). For the purposes of the Data Protection Act 2018, CompanyFormation365 Limited is the data controller.
We are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for services, or make purchases. It also outlines your legal rights and how you are protected by the law.
1. Key Information
- This website is not intended for children. We do not knowingly collect data relating to individuals under the age of 18.
- This policy works alongside our Terms of Use and does not override them.
- CompanyFormation365 is the controller of your personal data.
- Refer to the glossary in Section 5 for definitions and further clarification on data types and purposes.
- If you have any questions, contact our Data Protection Manager (DPM):
- Email: info@companyformation365.com
- Post: Data Privacy Manager, CompanyFormation365, 198 Princes Avenue, London, NW9 9JG, United Kingdom
- You have the right to complain to the Information Commissioner's Office (ICO), but we encourage contacting us first.
- Please ensure the data you provide to us is accurate and up to date.
- Our site may contain third-party links. We are not responsible for the privacy policies of those websites.
2. Personal Data We Collect
- Types of data we may collect include contact details, identity information, payment details, and technical data.
- We may also collect aggregated and anonymised data for statistical purposes.
- We do not intentionally collect sensitive personal data unless legally required.
- If you do not provide required data, we may be unable to deliver our services to you.
3. How We Collect Data
| Source | Description |
|---|---|
| Direct | Forms, registrations, emails, and phone communications |
| Automated | Cookies, analytics, and browsing data |
| Public | Sources like Companies House and electoral records |
| Third Parties | Marketing, analytics, and payment service providers |
4. How We Use Your Data
- To fulfill contractual obligations
- To comply with legal duties
- For legitimate business interests (e.g. analytics, marketing)
- With your consent, for email or SMS promotions
- You can withdraw consent at any time by contacting us or using unsubscribe options
5. Sharing Your Data
We may share data with trusted third parties such as payment processors, IT providers, and regulators. These parties are bound by confidentiality and data protection terms.
6. International Transfers
When transferring data outside the UK or EEA, we ensure adequate safeguards are in place such as approved data transfer agreements or adequacy decisions.
7. Data Security
- We take industry-standard security measures to protect your data
- Access to your data is limited to authorised personnel only
- We will notify affected users and authorities in the event of a data breach
8. Data Retention
- We retain personal data only as long as necessary to fulfill contractual and legal obligations
- Basic data is retained for six years for tax compliance
- Data may be anonymised for analytical purposes
9. Your Rights
- Right to access and correct your data
- Right to delete or restrict processing in certain circumstances
- Right to object to processing or marketing
- Right to data portability where applicable
- Right to withdraw consent at any time
10. Policy Updates
We may revise this Privacy Policy at any time. Updates will be published on this page. Continued use of the website indicates your acceptance of the changes.
For full legal definitions and details on processing activities, refer to the appendix available upon request.