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Business Telephone Services

from £6.99 +VAT

It's all about first impressions! That is why 1st Formations offers our clients a low-cost business phone line as well as a call answering service. It could mean the difference between gaining a new client and losing one if your calls are answered swiftly and professionally. And, most significantly, you'll be able to focus on your business while we handle your phone calls.

What is the benefit of using a call answering service?

  • Never miss another sales opportunity again.
  • You will save money by not having to hire a full-time receptionist.
  • Allows you to concentrate on your business.
  • It gives you a much larger and more professional appearance.
  • There is no setup price.
  • Even if you only have a mobile phone, you can get a London 020 or regional landline.
  • Even when you're busy, you can rest assured that all calls will be addressed swiftly and properly.

Business Telephone Number:

Enhance your company's image

We'll give you your own own 020 London or regional phone number. You can use this number on your company stationery, website, advertising, and other marketing materials, and we'll redirect all calls to your mobile or landline device for you to answer.

The monthly fee for the business phone number service is £6.99 plus VAT. BT Standard Rates will be applied to call forwarding.

ORDER - Business Telephone Number £6.99 + VAT per month.

Details & Costs

020 London or regional telephone numbers FREE
24/7 call divert charges At BT Standard Rate
Contract Period Month to Month

Business Telephone Number & Call Answering:

Never miss a call again.

We'll give you your own own 020 London or regional phone number. This can be your new business phone number or simply a call forwarding service to your new receptionists. We will provide simple call divert instructions and will be available at all times to assist if needed.

Answering the phone

During normal business hours, two dedicated receptionists will be assigned to your company and will answer your business calls (8.30am - 5.30pm, Monday - Friday). Your receptionists will answer all of your calls in your company's name and according to your directions.

After getting a call, your receptionist will transfer it to you and announce it, or take a message and send it to you through email or SMS at no additional charge. Within 10 minutes of the call, messages are sent.

After business hours

We can supply you with a personal voicemail service that your receptionists will administer outside of typical business hours (8.30 a.m. to 5.30 p.m., Monday through Friday). One of your receptionists will leave a personalised voicemail message for callers. This will feature your company name as well as a brief message asking for the caller's information. Messages will be delivered to you through email the next working day.

ORDER – Call Answering + Business Telephone Number £29.99 + VAT per month

Details & Costs,

020 London or regional telephone number FREE
Call answering: 30 calls per month at a cost of £29.99 +VAT
Additional calls answered 90p per call after the first 30 calls
Call forwarding charges At BT Standard Rates
Email messages Free
SMS messages Free
Voicemail messages Free
After hours divert charges At BT Standard Rates
Contract period Month-to-month